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Our platform uses industry-leading encryption protocols and adheres to compliance standards such as HIPAA for medical data, PCI DSS for payment security, and GDPR for user privacy. Regular security audits and real-time threat monitoring ensure your data stays protected.
Yes, our AI agents are capable of communicating in 30+ languages, allowing you to serve a diverse customer base effectively.
Vortec AI agents are highly customizable to meet the unique needs of your business. You can define conversation flows, set personalized responses, and tailor the tone of the AI to align with your brand voice. Additionally, you can customize the AI's functionality, such as integrating specific FAQs, enabling multilingual support, and creating advanced workflows for tasks like appointment scheduling, lead qualification, and CRM updates. We also offer advanced customizations, including proprietary software integration, custom voice personas, and industry-specific compliance features like HIPAA or PCI DSS. All customizations are managed through an intuitive interface, making updates seamless and user-friendly.
Vortec AI integrates with many CRMs and scheduling tools like Salesforce, HubSpot, Dentrix, RXNT, and Mindbody. We use APIs to ensure real-time data synchronization and a seamless workflow. Custom integrations with proprietary software are also available.
By automating repetitive tasks like answering FAQs, scheduling appointments, and handling calls, Vortec AI reduces staffing costs, improves lead conversion rates, and minimizes missed business opportunities. Our detailed analytics also provide actionable insights to help optimize performance.